We’re here to help.

Whether it’s a quick how-to, a “what do I do now?” moment, or just a friendly hello, we’re more than happy to help.

Send us a message and a real human will get back to you as quickly as possible.

Questions? We’ve got answers.

Our templates are designed for down-to-earth entrepreneurs, coaches, creatives, and small business owners who want a polished, professional website without the overwhelm or massive price tag.
If you want a site that reflects your brand and helps you grow, these templates are for you.
Nope! Our templates are made for real humans, not developers. If you can drag, drop, and click, you’re good. Plus, we include tutorials to walk you through everything.
Each template is built to be flexible and customizable, so the “right” template is the one that feels closest to your brand’s style and layout preferences.
Think about how you want to showcase your work, the number of pages you need, and the overall vibe you want your website to have.
Absolutely. Colors, fonts, images, layouts, pages, copy—you can edit it all. Our templates are built to be fully customizable so your site feels unmistakably you.
As soon as you check out, you’ll receive an email with the link to brand-new website with the template pre-installed PLUS all of our resources—no waiting around.
All Heythere templates are built for Squarespace 7.1, the latest and most flexible version of the platform.
Your Heythere template will be delivered as a brand new Squarespace website. If you have an existing Squarespace website you’ll want to manually copy over any content you wish to keep.
You can then transfer your custom domain over to use on your new site.
Our templates are designed to work exclusively with Squarespace and cannot be used on other website builder platforms.
But trust us, we love Squarespace for good reason, and you will too.

We’ve got your back. You can reach out to us anytime, and our friendly support team (aka real humans!) will help get you unstuck. You can also lean on Squarespace support for platform-specific questions.
Your purchase includes a license for one website. If you’re building for multiple brands or clients, you’ll need an additional license for each site.
Yes! Every template is fully responsive right out of the box. Your site will look polished and professional on phones, tablets, and desktops.
Yes! Every Heythere template is built with SEO best practices in mind—clean structure, mobile-friendly design, and thoughtful layouts—so your site is ready to be found.
You’ll still want to add your own keywords, meta descriptions, and alt text, but the foundation is already set (and we’ve got videos showing you how to do just that.)
It’s totally up to you. Some people launch in a day; others take a week or two customizing their content. The template handles the heavy lifting—you just make it yours.
Yes. Squarespace requires its own subscription plan, which you’ll activate when you’re ready to publish your site.
Currently, we don’t offer full custom design services—but our templates are made to be easy to use, and we provide tutorials, guides, and friendly support to help you get your site looking exactly how you want.
Think of us as your co-pilot, not a personal designer.
Due to the nature of digital good (i.e. they are not “returnable”) we are unfortunately unable to accept returns.
We’ve made sure each template comes with everything you need to succeed, but if you’re still running into issues us be sure to contact us here.